Hello, how can we help?

Search for what you need help with. If you don't find what you're looking for you'll be presented with options to contact a member of our support team directly

Deliveries

How can I track my delivery?

Once your order has been shipped, you will receive a tracking number via text message. You can use this tracking number to monitor the status of your delivery through our website.

Will I receive a phone call before the delivery?

While we do not typically provide phone call notifications before delivery, you can track your package using the tracking number provided. Additionally, the courier may contact you directly if there are any issues or concerns regarding the delivery.

Can I collect my order instead of having it delivered?

Yes, if you prefer to collect your order instead of having it delivered, you can select the "Pickup" option during checkout. Once your order is ready for collection, you will receive an email or notification with instructions on how to pick up your order from our designated location.

Can I edit my shipping address?

If your order has not yet been shipped, you may be able to edit your shipping address by contacting our customer service team. However, once the order has been processed and shipped, it may not be possible to change the shipping address. We recommend double-checking your shipping information before placing your order to avoid any errors.

haven’t found what you’re looking for?